SHIPPING POLICY
1. Shipping Methods and Costs
We offer standard, expedited, and overnight shipping options. Additional shipping charges may apply based on the requested shipping service.
Shipping costs are calculated based on the weight, dimensions, and destination of your order.
Shipping rates will be displayed during the purchase process.
2. Processing Time
Orders are processed and shipped based on the product(s) purchased and inventory levels. At times, orders may require additional processing and shipping time due to importing regulations from South Korea.
3. Delivery Estimates
Delivery times are estimates and may be subject to delays caused by factors beyond our control, such as carrier issues or inclement weather.
A tracking number will be provided so you can monitor the progress of your shipment.
Shipping times may vary depending on the product(s) purchased. If importation is required, we will notify you and provide an estimated arrival date.
4. International Shipping
We offer international shipping; however, all shipping costs must be paid by the buyer regardless of the total purchase cost.
Import duties, taxes, and customs fees are the responsibility of the customer.
Please check with your local customs office for additional information.
5. Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us within 7 days of the expected delivery date.
We will investigate the issue and take appropriate action to resolve it.
6. Shipping Address
Please ensure that your shipping address is accurate and complete.
We are not responsible for orders shipped to incorrect addresses.
If you need to change your shipping address after placing an order, please contact us as soon as possible.