Frequently Asked Questions

What are the key ingredients in your products and what are their benefits?

1. Amazon Kahai Healing Oil, derived from cacay nuts, soothes irritated skin and aids recovery, including after laser treatments. Clinical trials demonstrated wrinkle improvement in 100% of participants and increased skin elasticity in 85%. 2. Panax Ginseng Callus Culture is a plant-based extract (rich in saponins) used in high-end cosmetics. It improves skin elasticity, reduces inflammation, promotes collagen production, and offers antioxidant, anti-aging, and anti-inflammatory benefits for healthier, more beautiful skin. 3. Toniskin GR strengthens the skin's layers (epidermis and dermis), improves the dermal- epidermal junction for a lifting effect, and boosts collagen production, leading to firmer skin and fewer fine lines and wrinkles. 4. Prolipiskin-SP soothes irritated skin, repairs damaged skin barriers, restores the skin's natural barrier function, and is effective against atopic dermatitis. 5. Natural TSC improves skin elasticity and reduces wrinkles, while its antioxidants protect the skin and promote healthy cell growth. Its natural ingredients make it gentle and safe for all skin types. 6. Phyto Oligo/Seabuckthorn soothes irritation, moisturizes, and boosts elasticity. Phyto Oligo provides hydration, while seabuckthorn offers powerful antioxidant properties, promoting cell regeneration and wound healing. This combination is effective for skin conditions like eczema, ulcers, psoriasis, and atopic dermatitis.
What makes your skincare line different?

Dr. Ellyan's medical cosmetic line, the result of extensive research, features specialized textures, active ingredients, and advanced technology for maximum efficacy and safety. Seven patented ingredients and over 100 biochemical compounds work to rejuvenate skin and combat aging, delivering dramatic results. Additionally, we use the healing power of cacay (kahai) nut oil, a traditional Amazonian remedy for skin irritation and burns.
Do you have a skincare routine that you can recommend?

For our recommended Post-Care skin care routines, please go to our “SKIN” section, where you will find various regimens depending on the type of treatment you receive.
How long does it take to process my order?

We make every effort to process orders as quickly as possible. Generally speaking, orders that are received before noon Pacific time are processed and shipped the same day.
How much is shipping?

We offer free shipping on orders over $90. Otherwise, our standard flat rate shipping is $5.
When can I expect my shipment to arrive?

Depending on your location, and barring any unforeseen weather conditions or other logistical challenges, shipments may take up to 7-10- days to get delivered.